Bureau Facts and Figures

The bureau was first established in 1958. In 2002, it was incorporated as a company limited by guarantee (Registration Number 4389411). It is an independent registered charity (Number 1096398). Like all Citizens Advice Bureaux, it is affiliated to Citizens Advice, the national body that provides support and accreditation.

The Bureau is run on a day to day basis by the Bureau Manager, Nick Lee. He reports to the Trustee Board.

The Trustee Board (also called the Board of Directors) is responsible for setting the strategic direction of the Bureau and satisfying itself that it is being well run. The Board is led by its Chair, Daniel le Fleming. It has two main sub-committees - the Staff and Strategy Committee, and the Public Relations & Fund Raising Committee. The Board comprises of a number of individuals elected at the Annual General Meeting, and a number of nominees from Stroud District Council, local Town and parish councils. It typically meets every two months.

The Bureau Manager is supported by five part-time paid staff. They are: Advice Services Manager, Welfare Rights Manager, Money Advice Manager, Training Officer, and an Administration Officer.

There are about thirty five trained advisors who are all volunteers.

There are a number of receptionists and clerical volunteers, and an IT volunteer. All the volunteers are part-time.

Our Annual Report provides for more information about what we do, some statistics and issues facing the bureau. The formal Directors Report and Accounts provides statutory information. Both may be downloaded below:
Annual Report 2010-11 (in print book format) (0.5Mb)
Directors Report and Accounts 2010-11 (771Kb)

Previous year's documents can also be downloaded:
Annual Report 2009-10 (2.55Mb)
Directors Report and Accounts 2009-10 (651Kb)