Bureau Facts and Figures

The bureau was first established in 1958. In 2002, it was incorporated as a company limited by guarantee (Registration Number 4389411). It is an independent registered charity (Number 1096398). Like all Citizens Advice Bureaux, it is affiliated to Citizens Advice, the national body that provides support and accreditation.

The Bureau is run on a day to day basis by the Bureau Manager, Nick Lee. He reports to the Trustee Board.

The Trustee Board (also called the Board of Directors) is responsible for setting the strategic direction of the Bureau and satisfying itself that it is being well run. The Board is led by its Chair, Geoff Wheeler. It has two main sub-committees - the Staff and Strategy Committee, and the Public Relations & Fund Raising Committee. The Board comprises of a number of individuals elected at the Annual General Meeting, or co-opted between AGMs. It typically meets every two months.

The Bureau Manager is supported by five part-time paid staff. They are: Advice Services Manager, Welfare Rights Manager, Money Advice Manager, Training Officer, and an Administration Officer.

There are about forty trained advisors who are all volunteers.

There are a number of receptionists, clerical and other volunteers. All the volunteers are part-time.

Our Annual Report provides for more information about what we do, some statistics and issues facing the bureau. The formal Directors Report and Accounts provides statutory information. Both may be downloaded below:
Annual Report 2011-12 (1.74Mb)
Directors Report and Accounts 2011-12 (83Kb)

Previous year's documents can also be downloaded:
Annual Report 2010-11 (in print book format) (0.5Mb)
Directors Report and Accounts 2010-11 (771Kb)
Annual Report 2009-10 (2.55Mb)
Directors Report and Accounts 2009-10 (651Kb)

Our Articles of Association may be downloaded here:
Articles of Association (PDF Document 166Kb)